Effective Date: May 12, 2025

Luminous Landscaping (“Luminous Landscaping,” “we,” “us,” or “our”) values the privacy of our users and is committed to protecting it through compliance with this Privacy Policy. This document outlines the types of information we may collect from you or that you may provide when you use our website https://luminouslandscaping.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information collected by us or on our behalf through data you enter on the Website, or imported from authorized sources. It does not apply to information collected through third-party websites or services not affiliated with us.

By using our Website, you acknowledge that you accept the practices described in this Privacy Policy and consent to the collection and use of your information as described. If you do not agree with our policies, please refrain from using the Website.

This Privacy Policy applies to information we collect:
- Through this Website, including contact forms and quote requests.
- Via email, text, or other electronic communication between you and Luminous Landscaping.
- When interacting with advertising or features linked to this policy.

It does not apply to:
- Offline data collection or any other website operated by us or a third party.
- Third-party tools or websites we may link to.

We collect both personally identifiable information (“Personal Information”) and anonymized data. Personal Information may include your name, mailing address, email address, phone number, IP address, or other identifiers.

We do not knowingly collect Personal Information from anyone under the age of 18. If we discover we’ve collected information from a child without parental consent, we will delete it. Parents or guardians may contact us at luminouslandscapingprivacy@gmail.com to request deletion.

We may revise this Privacy Policy periodically. Updates will be posted on our Website. Continued use of our Website after changes constitutes your acceptance of those changes.

We collect information:
- Directly from you when you submit forms or request services.
- Automatically via tracking tools like cookies, web beacons, and analytics.
- From third-party partners or public sources, when permitted.

Types of information:
- Name, contact details, mailing address
- IP address, browser data, device type
- Pages visited, time spent, and referral sources

Cookies and similar technologies are used to:
- Enable Website functionality
- Analyze performance and usage patterns
- Customize content and improve your experience

You can disable cookies through your browser settings, though certain Website features may become unavailable.

We use your information to:
- Deliver services and respond to inquiries
- Maintain and improve the Website
- Send service-related notices or promotional offers (you may opt out)
- Analyze Website usage
- Comply with legal obligations

We retain your information only as long as necessary for the purposes described above, or as required by law. Upon request, we will delete your personal information within 30 days, unless retention is necessary for operational or legal reasons.

We do not sell your Personal Information. We may share it:
- With service providers under confidentiality obligations
- As required by law or to protect rights and safety
- As part of a merger, acquisition, or asset sale

We may also share de-identified, aggregate data with partners or analytics providers.

We implement industry-standard measures to protect your Personal Information. However, no data transmission or storage system is 100% secure. You are responsible for safeguarding your account credentials and limiting access to your device.

You may:
- Request access to or deletion of your Personal Information
- Opt out of promotional communications
- Adjust your browser’s cookie settings

For questions or concerns about this Privacy Policy or our privacy practices, please contact:

Data Protection Officer
Luminous Landscaping
Email: luminouslandscapingprivacy@gmail.com
Website: https://luminouslandscaping.com